FAQ's

1. Do you offer free shipping?
Yes, we provide free shipping on all orders within Saudi Arabia and Dubai.

2. What is the estimated delivery time?
We deliver orders within 1-4 days in Saudi Arabia and Dubai.

3. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for your convenience.

4. Can I return or exchange an item?
Yes, we have a 7-day return and exchange policy to ensure a hassle-free shopping experience.

5. How can I track my order?
Once your order is shipped, we will send you a tracking number to monitor its progress.

6. What if I receive a damaged product?
If you receive a damaged or defective product, please contact us immediately for a replacement or refund.

7. Do you deliver internationally?
Currently, we only deliver within Saudi Arabia and Dubai.

8. How can I contact customer support?
You can reach us at Souqnowofficial@gmail.com for any assistance or queries.